Speakers
Jeff Morris
Jeff Morris is a technology and product management leader with more than 20 years of experience driving digital transformation, enterprise technology strategy, and product innovation across financial services, SaaS, e-commerce, and data-driven platforms.
As a Senior Digital Product Manager at Charles Schwab, Jeff has led high-impact initiatives involving compliance and audit reporting, enterprise API modernization, business intelligence and analytics solutions, and technology integrations. He specializes in aligning business objectives, customer needs, and technology capabilities to deliver measurable results.
Prior to Schwab, Jeff held product leadership, consulting, and technology management roles across organizations ranging from startups and family-owned businesses to large public companies, including Ancestry.com, SuperValu, and Hubbell Incorporated. Throughout his career, he has launched digital products, developed strategic roadmaps, led cross-functional teams, and implemented large-scale data and customer management solutions.
Known for his strategic mindset, analytical approach, and passion for innovation, Jeff is committed to leveraging data, emerging technologies, and continuous improvement to solve complex business challenges and enhance customer experiences.
Outside of work, Jeff enjoys spending time with his family, serving in his church and community, and pursuing interests in reading, genealogy, travel, and photography.
Loving Your Data at Scale: How Fortune 500s and Companies of All Sizes Can build an ObservePoint Playbook
Jeff is a self-described data lover and like any good data lover, he’s obsessed with keeping it clean, accurate, and in the right hands. Over the years, he’s turned what started as basic tag auditing into a full governance engine spanning broken link detection, third-party calculator auditing, custom content reporting, API-powered self-service, and privacy and accessibility workflows across a 30+ website enterprise platform. In this session, he’ll walk through how that evolution has taken shape, what enabled new use cases along the way, and where there are still opportunities to learn and refine the approach.
Rita W. Garry
Rita is a corporate transactional and privacy attorney with Howard & Howard Attorneys PLLC. Rita advises businesses across industries ranging from technology and healthcare to banking, manufacturing, aviation, and professional services. She is widely recognized for helping organizations build practical legal and governance frameworks that support innovation, growth, cybersecurity resilience, and regulatory compliance.
Rita advises clients on a broad range of enterprise matters, including technology transactions, software licensing, corporate governance, commercial contracting, mergers and acquisitions, and risk management. With deep experience in privacy law compliance, she works with organizations helping to design and operationalize compliant and strategically planned privacy programs, navigate the complex intersection of data protection, vendor relationships, and emerging technologies, ensuring that privacy and innovation advance together.
2026 Consumer Privacy Laws, Regulations, and Enforcement Actions: Risks and Rewards for Digital Teams
Data governance and privacy compliance is a team sport, and 2026 enforcement shows no signs of slowing down from consumers, regulators, or plaintiffs’ counsel. Rita breaks down the legal landscape and its impact on organizations’ digital and analytics teams, domain and data managers, and their digital management practices. A practical, plain-language discussion of digital pitfalls and best practices.
Sarah Cooper
Sarah Cooper is Senior Manager of Digital Data Governance and Compliance at Marriott International where she focuses on establishing and enforcing governance around how Marriott is collecting and using customers’ digital data. Based in the Washington, DC area, Sarah has been in the Digital Analytics space for 25 years.
Torie Ketcham
Torie Ketcham is a Product Data Compliance Manager at Marriott International. She focuses on ensuring that user privacy choices are properly respected across Marriott’s digital ecosystem, by enforcing cookie compliance in every region where the company operates. She oversees data collection issues, cookie categorization and quality assurance, and works across product teams to develop data privacy strategies on all of Marriott’s websites. Torie is a native of the Washington, DC area, and lives in Bethesda, MD with her family.
Chris Cutts
Chris Cutts is a digital strategy leader with more than two decades of experience helping organizations transform how they connect with customers through technology, data, and digital experience. At The Standard, he leads digital initiatives that improve customer engagement, optimize web experiences, and drive measurable outcomes.
Throughout his career, Chris has built and led high-performing teams responsible for enterprise website platforms, digital marketing, search optimization, analytics, accessibility, and customer experience programs. He has guided digital transformations for major financial services organizations, consistently bridging business objectives and technology execution.
Before his career in digital leadership, Chris served in the United States Navy’s submarine force where he developed the discipline, technical expertise, and problem-solving skills that continue to shape his leadership today. That experience instilled a lasting commitment to teamwork, accountability, and sound decision-making under pressure.
Known for a practical, results-oriented approach, Chris is passionate about solving complex digital challenges, developing strong teams, and creating customer experiences that are both meaningful and measurable. His expertise spans digital strategy, SEO, analytics, governance, accessibility, and enterprise web platforms, making him a respected voice on digital transformation, leadership, and customer experience.
My ObservePoint Playbook: The Use Cases I've Brought to 3 Companies in 5 Years
Most ObservePoint users learn the platform at one company and go deep. Chris Cutts has done something rarer, he’s taken his governance playbook with him across three organizations in five years, applying it to analytics, SEO, accessibility, and enterprise web platforms that have outgrown their oversight. In this session, Chris shares the use cases that have worked across industries, what he’s refined along the way, and the playbook he now carries into every new environment.
John Pestana
John Pestana, co-founder and CEO of ObservePoint, has established himself as a visionary leader in the digital analytics sector. With a keen understanding of the digital landscape, John has successfully guided ObservePoint to become the leading player in web governance solutions, providing automated website and analytics tag verification services. Before ObservePoint, he co-founded Omniture, which became a pivotal force in online marketing analytics before its acquisition by Adobe in 2009. John holds a degree in Business Management from Brigham Young University and is in the Silicon Slopes Hall of Fame. This prominent Utah-based non-profit recognizes leaders in innovation and community improvement. His entrepreneurial spirit and commitment to innovation continue to drive his company’s growth and influence in optimizing online data accuracy and reliability.
ObservePoint Vision and State of the Union
Join John for an update on ObservePoint’s business, vision, and strategic direction. He’ll share how the company is evolving, where we’re investing for the future, and how AI is being integrated across our platform to help customers work more efficiently and confidently. You’ll also gain insight into the broader digital governance landscape, the role ObservePoint plays within it, and why we believe our mission is more important than ever as organizations navigate increasing complexity across data, privacy, compliance, and digital experience.
ObservePoint Accelerator Certification
Whether you’re new to ObservePoint or looking to strengthen your expertise, this workshop will help you accelerate your learning with hands-on instruction, practical tips, and proven best practices from the ObservePoint team. Walk away with new skills, greater confidence, and an ObservePoint certification.
- Hour 1: ObservePoint Foundations
- ObservePoint is incredibly powerful. To help you unlock that power, we are providing this course on ObservePoint fundamentals with tips and tricks spread throughout. We’ll review a checklist of best practices and strategies, how to configure Data Sources, Standards, and apply them in popular use cases.
- Hour 2: Custom Reporting & Visualization
- ObservePoint’s custom reporting capability can answer thousands of questions. This course will help you build the confidence to answer questions on your own using our “best in class” custom reporting capability and take it to the next level with beautiful and insightful visualizations.
- Hour 3: Web Governance Workshop
- This is where the rubber meets the road. In this course, we bring all of the fundamentals together to deliver results for your organization. You’ll get direct support from our product experts who will coach you through advanced use cases and accelerate your Web Governance maturity.
Register Now
Due to limited space, we can only accommodate up to two individuals per company. Any registrations beyond that are subject to rejection and a full refund.
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